LINE 

RETURNING PRODUCT FOR WARRANTY

WE ARE UNABLE TO PROCESS WARRANTY RETURNS WITHOUT A COPY OF THE ORIGINAL PROOF OF PURCHASE SHOWING THE PRODUCT IS WITHIN THE WARRANTY TIME-FRAME AND THAT YOU ARE THE ORIGINAL PURCHASER.

 

Product Purchased from an authorised NZ Retailer

Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with Line on your behalf.

Note: Rei, Backcountry.com, Amazon and Ebay are not authorised NZ dealers. Any warranty issues will have to be raised and dealt with directly with the seller. 


WARRANTY POLICY

 

WARRANTY POLICY

LINE Skis warranties may not be transferred and are reserved for the original purchaser only. All warranty returns must be supported by a copy of the original Proof of Purchase (if the original proof of purchase cannot be provided on a warranty return, LINE will use the manufacturing date as the start of the warranty period).

Items will be repaired or replaced if, upon inspection at an authorized LINE Service Center and sent to and agreed upon by a LINE Warranty Service Technician, they are found to be defective in materials or workmanship.

LINE Limited Warranty For Skis

LINE warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase at retail.

LINE Limited Warranty For Poles

LINE warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase at retail.

LINE Limited Warranty For Clothing And Accessories

LINE warrants this product to be free from defects in materials and workmanship for a period of (180) days from the original date of purchase at retail.


What Is Covered?

Structural cracks on the top sheet, base, core, edge, sidewall due to a manufacturing defect. Delaminating of top sheet, base, sidewall, edge, tip, and tail due to a manufacturing defect.

What Is Not Covered?

Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to rail and rock damage, crossing of skis, etc.

Cosmetic issues including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust.

Ski damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware, or base dimples in the base resulting from improper mounting.

Damage caused by any modifications made outside of the LINE facility.

*ebay and similar sites are not authorized Line dealers.